Rubi Cali Ortiz, MSW, LSW

About

Rubi Cali Ortiz

MSW, LSW

Trauma, grief, family estrangement, and life transitions

I believe that meaningful change begins with understanding and making sense of one’s experiences. In my work, I support clients in exploring patterns in their thoughts, emotions, and relationships, while strengthening their capacity to navigate difficult experiences with greater clarity and awareness.

At a Glance

Clients: Adolescents, adults, and older adults
Languages: English and Spanish
Primary focus: Trauma, grief, family rupture, and emotional stabilization
Appointments: In person in Evanston and online throughout Illinois

Credentials

  • MSW, LSW
  • I am a bilingual, English- and Spanish-speaking, trauma-informed therapist.
  • I earned my Master of Social Work from Loyola University Chicago and have more than five years of experience in community mental health, correctional settings, and community-based organizations.

Ready to Move Forward?

You don't have to have it all figured out to reach out. We'll take the first step together.

Focus Areas

Professional Mental Health Support Tailored To You

I have particular interest and experience in supporting individuals navigating:

Trauma and post-traumatic stress

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Anxiety, depression, and emotional distress

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Grief, loss, and life transitions

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Family dynamics, parental estrangement and relational rupture

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Substance use concerns and co-occurring mental health challenges

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Emotional crisis and stabilization needs

Justice involvement and reentry transitions

I primarily work with adolescents, adults, and older adults to understand patterns in their experiences, strengthen emotional insight, and support meaningful and sustainable change.

Approach

What Therapy With Rubi Is Like

I provide trauma-informed, integrative therapy that is supportive, collaborative, and grounded. In sessions, I help clients recognize patterns in their thoughts, emotions, relationships, and behaviors, while supporting them in processing difficult experiences and strengthening their capacity to navigate them.

My work bridges present-focused coping with deeper exploration of lived experiences, helping clients understand how past experiences, attachment patterns, and relational dynamics shape how they see themselves and respond to life.

I also incorporate grounding, reflective work, and structured processing to support emotional regulation, deeper self-understanding, and internal stability.

I bring an active and engaged presence to therapy, balancing emotional processing with practical support that helps clients move from insight into meaningful change.

Grounding techniques

Emotional-regulation skills

Structured processing

Attachment-informed exploration

Experience & Education

Professional Background

Rubi Cali Ortiz, LSW, is a bilingual (English/Spanish) trauma-informed therapist based in Chicago. She holds a Master of Social Work from Loyola University Chicago and brings over five years of clinical experience in community mental health, correctional settings, and community-based organizations.

She works with adolescents, young adults, adults, and older adults navigating trauma, anxiety, depression, grief and loss, life transitions, and complex family dynamics, including parental estrangement. She also has experience supporting individuals involved in the justice system and those re-entering the community.

Rubi has experience in crisis intervention and supporting clients through emotional distress, using a trauma-informed, stabilization-focused approach that emphasizes safety, grounding, and steady support during difficult moments.

I have particular interest and experience in supporting individuals navigating:

Education

Loyola University Chicago logo

Loyola University Chicago — School of Social Work

  • Master of Social Work
Northeastern Illinois University logo

Northeastern Illinois University, Chicago, IL

  • Bachelor of Social Work

Beyond the Therapy Room

A Little About Me

Outside of my clinical work, I value slowing down and staying connected to the things that bring balance and meaning into my life. I enjoy spending time with my partner, family and friends, being outdoors and creating space for rest and reflection. My dog also brings a lot of joy into my life and serves as a steady reminder to slow down, stay present, and appreciate the simple, everyday moments.

I also value practices that help me stay grounded and connected to meaning in my own life, which supports how I show up in my work with clients. I believe therapy is deeply human work, and I bring that same sense of presence and authenticity into each session.

Insurance & Fees

We accept most major insurance plans, including Medicaid and TRICARE. Our team will verify your coverage before your first session.

Aetna logo

Aetna &Aetna Better Health

BlueCross and BlueShield logo

BlueCross and BlueShield

Cigna and Evernorth logo

Cigna and Evernorth

UnitedHealthcare UHC | UBH logo

UnitedHealthcare UHC | UBH

Medicare logo

Medicare

TRICARE logo

TRICARE

Don't see your insurance? We most likely accept it — contact us to confirm.

Looking for Something Different?

Our team of therapists covers a wide range of specialties beyond what's listed here.

See all services our therapists offer

Get In Touch

Schedule With Rubi

(847) 512-7225

We typically respond within one business day.

If this is an emergency, call 911. If you or someone you know is in crisis, call or text 988 for the Suicide & Crisis Lifeline, available 24/7.

Take the next step

Ready to Begin?

Finding the right therapist can feel daunting — don't let that stop you. Reaching out is simple — call or email us.

How to start:

1

Answer a few quick questions

Tell us what you're looking for and your insurance details.

2

We confirm details

We'll review to ensure the best fit and check coverage expectations.

3

Request your time

Call or email us and we'll schedule your first session.

Contact Us to Get Started

Call (847) 512-7225 or email info@onpoint-counseling.com and we'll take it from there.

OnPoint Counseling & Therapy

"Expert care, Chicago close."

OnPoint Counseling & Therapy is a Chicago-area group practice serving adults, teens, couples, and families. We stand for accessible, high-quality care without pretension — offering a steady, grounded, and warm environment for your healing journey.

Locations

  • North Shore2550 Crawford Avenue, Suite 22
    Evanston, IL 60201
  • Western Suburbs1755 Park Street, Suite 200
    Naperville, IL 60563
  • Therapy on the North Shore, in the western suburbs, and online across Illinois
  • (847) 512-7225info@onpoint-counseling.com

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