Frequently Asked Questions
Questions about therapy, our approach, or how to get started? We've answered some common ones below. If you don't find what you're looking for, reach out directly.
Insurance & Fees
We are in-network with most major plans, including Medicaid. Our team will verify your benefits and explain your coverage before we start.
Aetna &Aetna Better Health
BlueCross and BlueShield
Cigna and Evernorth
UnitedHealthcare UHC | UBH
Medicare
TRICARE
Don't see your insurance? We most likely accept it — contact us to confirm.
Common questions
Take the next step
Ready to Begin?
Finding the right therapist can feel daunting — don't let that stop you. Reaching out is simple — call or email us.
Call (847) 512-7225 or email info@onpoint-counseling.com and we'll take it from there.
How to start:
Answer a few quick questions
Tell us what you're looking for and your insurance details.
We confirm details
We'll review to ensure the best fit and check coverage expectations.
Request your time
Call or email us and we'll schedule your first session.
Call (847) 512-7225 or email info@onpoint-counseling.com and we'll take it from there.